Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
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Learn about what doesn't work to decrease harassment, and how Fluency Speak supports methods that are proven effective.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
