Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
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Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
For Better or Worse, How Well You Speak Determines Your Success
