“That meeting could’ve easily been an email.” You’ve probably heard this comment before, and you may have said it yourself a time or two. We live in a time when technology provides us with alternative ways of communicating, so anything that seems unnecessarily time consuming has us rolling our eyes. When we have options such…
Leaders become effective when they know how to provide actionable feedback, coaching, and create an environment of respect & consideration. In turn, teams are nurtured to grow and produce their best results.
When it comes to retention, first impressions count. After the initial onboarding experience, your new employees will need ongoing opportunities to decrease skill gaps between new and seasoned employees. With Fluency Speak you can supply learning opportunities quickly and easily, and the learning will stick!
Confidence isn’t something you either have or you don’t — it comes from gaining knowledge through ongoing practice. Equip your sales teams with the confidence and communication skills to land the deal.
Uri Hasson — This Is Your Brain on Communication In this TED talk, Uri Hasson (Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain during storytelling. He and his team used fMRI to measure neural activity in the brain of the storyteller and in the brain of the listener. So what…
Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
